Privacy PolicyIntroduction Zyme Solutions Incorporated is a leading channel data management solutions provider to technology vendors around the world. As part of our solutions services, we receive and process confidential data from our customers and we are committed to maintaining industry standard data security practices. Protecting individual privacy and complying with regional data privacy standards is very important to Zyme. We self-certify compliance with:
Zyme Solutions Incorporated, and any global divisions, subsidiaries or affiliates (hereafter referred to as “Zyme”), self-certifies its compliance with the European Union (EU) Safe Harbor Framework as outlined by the U.S. Department of Commerce and the European Union when conducting any activities related to receiving and handling personal information from the EU. For more information on the EU Safe Harbor Framework, please visit http://www.export.gov/safeharbor. This privacy policy outlines our general practices regarding data collection including the types of information we collect, how we use it, the notice and choice affected individuals have regarding our use of, and their ability to correct, that information. The policy applies to any personal information received by Zyme through any medium. Definitions “Company Information” means a company’s name (which may incorporate an individual’s name), address, Web site (URL), and/or phone number that is listed in the Global Channel Directory. “Personal Information” means information that is 1) received by Zyme; 2) is recorded; 3) is about, or pertains to, a specific individual; and 4) can be used to identify that individual. “Global Channel Directory” or “GCD” means Zyme’s database of Company Information pertaining to distributors and resellers of technology products worldwide. Zyme cleanses and processes transactional and inventory data for technology product vendors worldwide. In order to provide these services, we maintain the GCD which contains Company Information. The data in the GCD is limited to the business information of distributors and resellers, which may include Personal Information where such Personal Information is incorporated into Company Information of a distributor or reseller by the distributor or reseller. When you navigate Zyme’s website, Zyme may also collect information through the use of common tools such as Reverse IP address lookup. These tools help us track the IP addresses and the names of the owners of such IP addresses. The website also offers visitors the option of voluntary submission of Personal Information such as names, e-mail addresses and phone numbers. To provide the services under its contracts with customers, Zyme receives contact information for distributors from customers, as well as names and e-mail addresses of individuals who need to have access to our internal analytical platforms. The information stored in the GCD is used to “name cleanse” transactional and inventory reports received from our customers. Essentially, in order to improve the integrity of the data we receive, Zyme uses the GCD to match verified distributor and reseller businesses with distributor and reseller business names received from our customers. Zyme makes no efforts to distinguish or ascertain whether information received is Company Information, or Personal Information. Zyme only uses the IP addresses and names of owners of IP addresses who have visited our website to determine general trends in traffic, responses to sales efforts, and regional variances. Zyme makes no attempt to extract Personal Information from any data about visitors to our website, or to market any information to any individual based solely on their activity on our website. We only use voluntarily provided Personal Information to contact visitors to further discuss interest in our company, the services that we provide, and to send information regarding our company, such as promotions and events. Zyme makes this Privacy Policy publicly available on its website, http://www.zymesolutions.com. All individuals who believe that their business activities or their voluntary submissions on the Zyme website may cause their Personal Information to be stored by Zyme can contact us at safeharbor@zymesolutions.com in order to view or change or delete their Personal Information. Zyme does not share any Personal Information we possess with third parties, except as provided in this Privacy Policy. If Zyme chooses to share any such information with a third party service provider, agent or partner company, it will only do so if the third party provides the level of privacy protection required by the Safe Harbor Principles. If Zyme is acquired or merged with another company, we may transfer Personal Information to the acquiring company. Zyme reserves the right to disclose Personal Information if required to do so by law or if Zyme reasonably believes that disclosure is necessary to protect its rights and/or to comply with a judicial proceeding, court order, or legal process. Zyme maintains industry standard data security practices and takes reasonable steps to protect against the loss, misuse, unauthorized access, disclosure, or destruction of its data. Zyme is regularly subject to SAS 70 Type II and ISO 27001 audits. Zyme will only process Personal Information in a manner that is compatible with the reasons for which it was collected, as described in this Privacy Policy. Zyme receives Personal Information from our clients, where information is used to communicate with client partners and personnel in order to provide our services. The accuracy of any Company Information collected by Zyme (which may contain some Personal Information) is subject to verification procedures conducted by Zyme analysts. Zyme uses a self-assessment approach to assure compliance with this privacy policy. We periodically verify the accuracy of the policy and evaluate our procedures with respect to collection of Personal Information. In compliance with the Safe Harbor Principles, Zyme commits to resolve complaints about your privacy and our collection or use of your personal information. European Union citizens with inquiries or complaints regarding this privacy policy should first contact Zyme at: safeharbor@zymesolutions.com or via postal mail at Attn: Privacy Zyme has further committed to refer unresolved privacy complaints under the Safe Harbor Principles to an independent dispute resolution mechanism, the BBB EU SAFE HARBOR, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by Zyme, you may contact the BBB EU SAFE HARBOR program at the address below: Council of Better Business Bureaus, Inc. Consent and Changes By using our website you consent to the collection and use of your information as described in this statement. We may decide to change our privacy policy from time to time. If we change our privacy policies or practices, we will post all updates to this Site. |
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