Role: Client Services Lead
Location: Bangalore, India

Responsibilities

• A Client Services Lead will be responsible for the day-to-day business process management and development of a client team. Also will be responsible for driving the team to meet timelines and deliverables and maintain the quality standards
• Excellent problem solving and analytical skills; and ability to research, follow up and resolve complex issues or problems surfaced by the team

Required skills

• The ideal candidate should have a good understanding of general business processes including details
• Should have the ability to drill into details
• Maintain a high level of professionalism and sense of urgency to ensure client expectations are consistently met
• Maintain extensive contact with clients and serve as the key resource for day to day issues
• Strong proficiency with MS Excel and Word
• Direct the team to handle plan or client specific questions
• Ensure that the team delivers quality service to our clients, that accuracy and time standards are consistently met
• Manage client business process and identify areas for continued improvement
• Ensure that the team is an effective resource for the client and for other teams
• Excellent oral and written communication skills; ability to present complex issues/data with a high level of clarity and impact

Required experience

• Bachelors degree /MBA with 3 to 5 years experience in the Analytics space

To Apply:
Please send your resume to careers@zymesolutions.com with only "Client Services Lead" in the title of the email. Your resume should be sent as an attachment in one of the following formats: Plain ASCII, PDF, MS Word or HTML only.

Recruiters: Zyme Solutions is not accepting resumes from third-party agencies through the website at this time. Any unsolicited resumes that are sent to Zyme Solutions will become the property of Zyme Solutions.

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