Zyme Solutions

Zyme was founded with a mission: to address the channel visibility problem in the high-tech industry.Our customers include leaders like SanDisk, Symantec, Xerox, and Dell, and they span various subsectors of the technology industry.

Today, Zyme is the leading provider of channel data solutions for the high-tech industry, giving our customers unparalleled visibility into their channel sales activity. Our solutions help customers acquire high-quality data from their partners globally, leverage this data to improve their business processes, and communicate this insight to their channel organizations through CRM and PRM tools.

Through our years of experience with the technology channel, we have identified best practices in channel data and architected our solutions to address the three root causes of the channel visibility problem:

• Lack of a cost-effective global data capture infrastructure
• Need for shared master data and definitions across the channel network
• Poor partner compliance and quality of data reporting

Why Zyme?

Zyme has built a strong reputation for innovation, superior customer service, and domain expertise in the technology industry. We have developed a best-in-class channel data solution called “TrueData,” as well as unique content assets such as ZymeTone, a channel data specification and set of APIs for highly scalable data capture; the Global Channel Directory, (GCD), which lists names of Zyme-verified channel partners worldwide; and the Tech Channel Index, an aggregated view of sales and inventory metrics in the global technology channel.

Our solutions utilize a shared data validation infrastructure that leverages several unique knowledge assets, such as the GCD. Every week, the channel data intelligence software platform processes millions of transactions originating in 180 countries; all these transactions are used to constantly refresh and improve both our knowledge assets and validation platform.  In recognition of our leadership, Zyme received an Informatica Innovation Award in 2009.

Data Acquisition Enabled by ZymeTone

ZymeTone is a set of APIs and a channel data specification that enables technology vendors to scalably collect channel data from thousands of partners worldwide, including partners with no technology infrastructure of their own. ZymeTone works with data feeds in the ZymeTone format, in standard EDI formats, or in custom formats.

Global Channel Directory

Focused exclusively on the technology industry, the Global Channel Directory (GCD) contains over 400,000 verified resellers, retailers and distributors in 180 countries. The GCD serves as an external partner master for technology vendors. Refreshed by millions of transactions each week, the GCD‘s accuracy is maintained through constant reference to partner information from all segments of the technology industry.

Tech Channel Index

The Tech Channel Index (TCI) aggregates more than 7 million transactions weekly from more than 1,500 distributors and major retailers to track trends in the technology industry. The TCI is tested and benchmarked against established economic standards, ensuring its validity across geographies and product segments. With a “product basket” that includes more than 35,000 products in enterprise IT, consumer IT, consumer electronics, and packaged software, and with data collected from over 140 countries, TCI offers an unparalleled opportunity to benchmark against industry trends.

24/7 Data Operations and Information Security

Zyme’s operations are SAS70 Type II compliant and our information security practices are ISO 27001 certified. We operate globally, with headquarters in Redwood Shores, California, a 24/7 operations center in Bangalore, India, and a field office in the United Kingdom. Zyme is also certified by the US-EU Safe Harbor program for complying with data privacy regulations.

Data Steward Services

Zyme’s data analysts are available to provide support for mission-critical business processes that rely on channel data, including quarter-end support. Our analysts have deep domain knowledge, drawing on our breadth and depth of channel data processing experience.